Riviera Business Solutions understands that the purchase of your office products are just the first step in a long relationship with the vendor you’ve selected. The second and final step that will ensure your long term satisfaction is providing the support you deserve. Our factory certified service technicians are trained to evaluate and repair problems and to ensure your equipment operates at peak performance with a minimum of downtime. Our service agreement customers enjoy the added security of a 4 hour guarantee that is supported by a commitment to provide a loaner of the “same or similar model” equipment if we cannot get your machine operable in that timeframe.
In addition, our accessible, friendly customer support specialists are there to assist you with any other needs you may have from placing orders for supplies to answering questions about your account. We offer support for customers who wish to provide meter readings, order supplies or place service requests on line but are always available to take your calls personally should you prefer to call us directly.